Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 8026 3. Signage Signage and information panels should be appropriate to the type of site, of good quality, well maintained and free from vandalism. The content should be useful, appropriate to the visitor, friendly and welcoming, and easy to read. It should help visitors to find the site, and once there, to get around and make the most of the facilities and activities on offer. Avoid using unnecessary signage which could detract from the site itself. Managers and judges should also consider the following details: + Sites attracting visitors from a distance may benefit from installing signs from major routes; for others with mostly local and repeat visitors a sign at or near the entrance is enough; for some rural sites, very minimal signage may be appropriate + Signs should be placed only where needed, for example at entrances, or ‘honeypot’ sites + Consideration should be given to where they are sited, for example at what angle to approach routes and at what height, so that they can be seen and read easily + Sign design should be coherent and complement the overall ‘feel’ of the green space + The information should help users to have an enjoyable visit. It should give at least the following basic information + name of site + name of managing organisation and contact details, such as a telephone number, social media information and/or a website address as appropriate to enable visitors to contact them straight away if they encounter a problem on-site; and + where appropriate, opening and closing times + Knowing your visitors, use appropriate maps, accessibility information, infographics, other languages, and display lists of events and activities, by-laws, regulations, and interpretation boards. All of the information should be current + Messages should be friendly, welcoming and clear 4. Equal Access for All This criterion assesses how well managers welcome the range of visitors (and potential visitors) to their site. It is closely linked with Section 6 Community Involvement and Section 7 Marketing and Communication, where judges look to see that managers have assessed and understand who their visitors are and who they are not, in relation to the area that they serve. It also crosses into Section 2 Healthy, Safe and Secure. Balancing the requirements of different ages, cultural and social groups can be difficult. Judges will be interested in the ways that managers consider the needs of various groups, how each is catered for and how conflicts are handled. Some issues to bear in mind: + Consider the whole community – who is using it now? Are they well served? Who might use it but currently are not? How can it be made safer for them? Are there cultural issues that need to be considered? One of the ways of assessing this is to invite different groups to visit and use the site and provide feedback